Terms of service

Last Updated: 14 August 2025

Welcome to russon.co.za (“the Site”). These Terms and Conditions (“Terms”) govern your use of our Site and the purchase of products from us. By accessing or using the Site, you agree to comply with these Terms. Please read them carefully.

1. Definitions

• “We”, “us”, “our” refers to russon.co.za and its owners/operators.
• “You”, “your” refers to any person using the Site or making a purchase.
• “Products” means the goods available for sale on our Site.

2. Eligibility

To use our Site or place an order, you must:

• Be at least 18 years old, or have the consent of a parent/guardian.
• Have the legal capacity to enter into binding contracts.

3. Orders

• All orders placed through our Site are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order, including for suspected fraud or stock errors.
• Prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.

4. Payment

• We accept payment via the secure methods listed on our Site at checkout.
• Your order will only be processed once payment is confirmed.
• We do not store your full payment details; all transactions are processed via secure third-party payment gateways.

5. Shipping & Delivery

• Delivery times are estimates and may vary due to external factors.
• We are not liable for delays caused by couriers, customs, or unforeseen events.
• Risk in the Products passes to you upon delivery to your address.

6. Returns & Refunds

Our returns and refunds process is outlined in our Returns Policy:
https://russon.co.za/returns-policy/

7. Product Descriptions

• We make every effort to ensure product descriptions and images are accurate.
• Colours and appearance may vary depending on your device’s display settings.
• We do not warrant that descriptions are error-free.

8. Use of the Site

You agree not to:

• Use the Site for unlawful or fraudulent purposes.
• Attempt to interfere with the Site’s functionality or security.
• Copy, distribute, or reproduce any content without our written permission.

9. Intellectual Property

• All content on the Site (text, images, logos, design) is protected by copyright, trademarks, and other intellectual property laws.
• You may not use our trademarks or trade dress without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from the use of the Site or purchase of Products.
• Our total liability for any claim is limited to the amount paid for the specific Product concerned.

11. Indemnity

You agree to indemnify and hold harmless russon.co.za, its owners, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site.

12. Privacy

Your privacy is important to us. Our use of your personal information is outlined in our Privacy Policy:
https://russon.co.za/privacy-policy/

13. External Links

The Site may contain links to third-party websites. We are not responsible for their content, services, or privacy practices.

14. Changes to Terms

We may update these Terms from time to time. The latest version will always be posted on this page, with the date updated above.

15. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.

16. Contact Information

If you have any questions about these Terms, please contact us via our contact page.